Overview

Account Executive Job at Dentsu Aegis Network – in Edinburgh

Job Title:
Account Executive

Job Description:
Role Purpose:
The purpose of this role is to provide support and assistance in managing the client’s business and to keep day to day activities running smoothly. May supervise an assistant.

Dentsu Aegis Network Values:
Carat is part of the fastest growing global media group. Representing the whole of the agency to our clients your role demands impressive collaboration skills as well as the agility to add value across the 20+ channels we manage on behalf of our clients. Having an ambitious attitude will see you thrive. We share our passion for media with our clients, so they know they can trust us to keep them at cutting edge of the industry and deliver pioneering media campaigns.

Core Responsibilities:
Works collaboratively with colleagues and (where appropriate) local markets across

DAN to meet client service needs

Uses research tools to provide insights and supports on planning as needed

Reviews client performance data to influence planning and forecasting, identifying anomalies and working with the manager to resolve potential issues

Interrogates client briefs to understand the core objectives • Coordinates activity ensuring projects and plans deliver against objectives and on time/budget, and schedules meetings

Connects with key day-to-day client contacts to support delivery of communication and service, and updates plans accordingly • Works with manager to organise and present new client induction to Dentsu Aegis and brand

Takes ownership for updating and distributing weekly reports, ensuring specialist team delivery against any client actions

Supports account Manager and wider team with general client liaison and administration

Oversees assistants on ad hoc queries

Ensures quality control of client-facing plans/reports/invoicing

Works with assistant to manage financial processes

Pulls data for auditors

Works with manager to manage assistant, ensuring sufficient training and development

Key Experiences:
Clear understanding of all tools, systems and processes needed to operate at level

Broad understanding of DAN products and services

Role Capabilities:
Resilient –able to remain professional when under pressure”

Client Impact – considers the client perception of outputs and communication

Commercially Curious – investigative & logical approach to solving challenges

Accountable Leadership – takes personal ownership of delivery against brief • Resourceful – uses existing knowledge to tackle new tasks and responsibilities • Robust – makes suggestions based on research and client understanding

Professional Skills:
Organisation, attention to detail

Numeracy and analytical ability, enabling issues to be spotted

Clear and engaging communication

Service approach

Performance Outputs :
Applies understanding of insights from performance to inform planning/forecasting

Understands the clients’ business to ensure effective delivery of service

Supports team to deliver excellent client service and communications solutions

Takes ownership of regular client reports • Focused on detail and quality control

Convergence planning tools and methodologies are adopted

About dentsu international

Part of dentsu, dentsu international headquartered in London operates in over 145 markets worldwide with more than 48,000 dedicated specialists. We help clients to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in media, CXM, and creative. www.dentsu.com

Working with us

Joining dentsu international, you’ll join a team of 48,000 people. It’s an opportunity to produce career-defining work. Along the way, you’ll team up with inspiring colleagues and encounter a richness of clients, cultures and experiences. We offer exciting challenges, memorable experiences and opportunities to shape your future.

Inclusion and Diversity

We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won’t define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That’s what we care about. So, whether you’re joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.

We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.

Location:
Edinburgh

Brand:
Carat

Time Type:
Full time

Contract Type:
Permanent

About the Company

Company: Dentsu Aegis Network –

Company Location:  Edinburgh

Estimated Salary:

About Dentsu Aegis Network -