Credit Controller Job at Healthcare at Home Ltd in Burton-On-Trent
A new opportunity has arisen for a Credit Controller to join our Finance Function on a 3 month basiscontract. As a key member of the Finance Credit team, you will use your expertise to ensure the timely collection of all transactions, liaise closely with the wider finance department to support in accurate billing and query resolutions, and make a positive contribution to the wider team and company.
Healthcare at Home … a little about us…
Our vision is simple, to deliver inspirational healthcare in the home for millions worldwide. Working alongside healthcare providers and pharmaceutical companies we develop innovative solutions that meet patients’ needs to have quality clinical care in their homes. Every member of our team from specialist nurses to drivers has the same patient focus and is dedicated to delivering the best possible care.
After all, don’t we all feel better at home?
What does a Credit Controller do at Healthcare at Home?
Being a credit expert, you will manage and follow the collection cycle using email and telephone negotiation techniques, and work with the NHS to exchange and manipulate MS Excel reconciliations to ensure the debt position is known at all times.
Cash Targets/Forecasting – strive towards and exceed set cash collection targets. Support the Credit Manager to supply reflective cash forecasts, and escalate non-payment accounts externally where appropriate and internally when needed.
Account management – to act as point of contact for any account issues, requirements or reporting needs. Liaise with customers, key NHS regional contacts and internal Regional Business Managers to maintain customer relations.
Act as the point of contact for invoice disputes and queries – ensuring all required details are gathered to allow the query, billing and pricing team to perform their investigations.
What skills, qualifications and qualities do I need to be successful?
You will have a credit controller background with strong experience in a fast paced credit control enviroment. You will have experience with direct customer interaction and will be skilled at building relationships with excellent communication skills.
You will have a high degree of accuracy and attention to detail, and will be comfortable working in a fast-paced environment with a high volume of transactions. Your energetic approach to work will allow you to be self-motivated and take ownership of your workload, and you will remain calm under pressure.
Technically, you will have a high level of numeracy and analytical skills, with developed numerical reasoning. You will be confident in IT and Microsoft Office, with particular skills in Excel. A Chartered Institute of Credit Management qualification (CICM) would be an advantage.
Why work at Healthcare at home … the benefits
We are an inspiring business that has exciting times ahead and a clear vision to take us forward. We know people are fundamental to our success and we are focused on helping people to develop their careers. We have a strong culture of continual training and development from the moment you start through our induction to ongoing professional development throughout your careers.
We offer a robust and flexible reward packaging including
Contributory Pension Scheme
Provide Private Healthcare Cover after two years’ service
Death in Service
Annual Holiday – 25 days plus 8 days bank holiday
Mobile Phone and Laptop
Company bonus scheme (where applicable)
Healthcare at Home are an equal opportunities employer
About the Company
Company: Healthcare at Home Ltd
Company Location: Burton-On-Trent