Credit Controller Job at Merchant Rentals – in Haydock
An opportunity to grow your career with one of the most respected and dynamic businesses in tailored asset finance solutions.
Merchant Rentals, established in 2002, specialise in providing tailored asset finance solutions to businesses large and small throughout the UK, helping them to accept card payments through a range of payment terminal technologies and accessories. We onboard around 12,000 new customers each year, partnering with some of the world’s leading payment terminal providers, global acquiring banks and independent sales organisations. We have over 40,000 UK customers from local shops, bars and restaurants to leading retail chains and we have ambitious plans to expand our products and market share.
Our 4 strong Credit Control Team are fun, friendly and hard-working and we are looking for a like-minded individual with confident communication skills to develop a fulfilling career in credit control.
You will be responsible for chasing high volume/low value debts of around 3,000 debtors per month. You must be target driven and have a strong ability to meet daily KPI’s. You will pro-actively chase payments from customers, ensuring cash collection is maximised to its full potential, within set timescales.
You will handle customers with tact and diplomacy, demonstrating empathy whilst focusing on debt recovery targets. You will work to understand various Hire Agreements as well as industry regulations such as FCA, treating customers fairly, GDPR and the Consumer Credit Act and you will need strong PC skills conversant in MS Office Applications. You will maintain accurate records and provide reports on arrears, actioning cases to the point of termination and escalation.
Whilst previous experience of Credit Control would be useful, it is not essential, providing you have an aptitude to learn and you are self-motivated to reach targets.
Our contracted working hours are 37.5 per week Monday to Friday with flexibility around start and finish times from 8am until 6.30pm. We are proud of our Investors in People accreditation and are focused on ensuring our team enjoy a good work-life balance, offering a range of benefits which include:
- 22 days annual leave + bank holidays
- Modern offices conveniently located on the A580, close to M6 with free on-site parking
- Opportunity to progress through the business
- Contributory pension scheme and life assurance (subject to conditions)
- Regular employee social events, lunches and fun activities
- Relaxed dress code
- Free refreshments
About the Company
Company: Merchant Rentals –
Company Location: Haydock