Come join our award winning team! See What Is Possible….

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin’s only academic medical center and adult Level I Trauma Center at Froedtert Hospital, Milwaukee, an internationally recognized training and research center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes five hospitals, more than 1,700 physicians and nearly 40 health centers and clinics, draws patients from throughout the Midwest and the nation.

Froedtert Health has been widely recognized for our dedication to our staff, providing a work environment full of encouragement, innovation, collaboration and respect.

Our best-in-class wellness program has earned us recognition in the Milwaukee Business Journal as a Healthiest Employer and a Gold Well Workplace award from the Wellness Council of America.

We invite you to review the job posting below. If you meet the requirements and qualifications for this opportunity, you are encouraged to apply.

Thank you for considering a career with Froedtert Health!


FTE: 1.000000

  • 1.0 FTE is Full-Time, any position less than 1.0 FTE is Part-Time, and .001 FTE is Optional Part-Time*
  • Positions with an “FTE” (full time equivalency) of .8 – 1.0 are eligible for full-time medical, dental and vision benefits. Positions with an “FTE” of .5 – .799 are eligible for part-time pro-rated medical, dental and vision benefits*

Shift: 1

To assess patient financial needs, assist patients and collect deposits according to the Froedtert Hospital Billing and Collection Policy in a professional and courteous manner.

To screen patients and assist with applications for applicable governmental programs, the health insurance exchange, and/or the Froedtert Health financial assistance program.

To stress customer service and positive interpersonal relations while working closely with Admitting/Registration, Preauthorization, Care Management, appropriate department personnel in Patient Financial Services and MCW Clinical Practice Services in addressing financial responsibilities.

Other duties as assigned.

One year of experience in healthcare/revenue cycle functions (or other business office), case management, or social work is required.

Experience using Microsoft Word, Excel and other software programs is preferred.

Experience using Epic in a healthcare environment is preferred.

Experience in social work or case management is preferred.

High School diploma or equivalent is required.

Bachelor’s degree in social work, case management, healthcare administration, business administration, or other related field is preferred.

State of Wisconsin and Federal Certified Application Counselor Designation is required or must obtain within six months of hire.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. As a federal contractor/subcontractor, we take affirmative action in employment based on race, sex, disability and status as a protected veteran. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.

About the Company

Company: Froedtert – 3.8

Company Location:  Menomonee Falls, WI

Estimated Salary:

About Froedtert - 3.8