Performance Analyst Job at TAL – in Melbourne VIC
Join Australia’s No.1 Life insurer
Run incentive models and ensure governance
12 month fixed term contract
Welcome to This Australian Life. We want to ask you, where can we go? We’re all about our people. From the millions of Australians we protect to those that make it happen every day at TAL. That’s how we’ve become a leading Life Insurance Specialist. We want to grow with you. Learn with you. And help you do your best work. You don’t just get a job, you join a team.
As the Performance Analyst – Incentives, you will be accountable for the successful and running of the incentives models and framework across Direct, Comparison and Retail, and ensuring appropriate governance is displayed to ensure adherence to agreed policies, and variance or risk is addressed and escalated, or appropriate approval is obtained.
You will work in collaboration with sales leaders and operational support teams across Direct, Comparison and Retail to ensure timely and accurate payment of incentives for each group. You will also work with the relevant groups to set targets based on budgetary goals and will provide guidance variations and exceptions to targets ensuring adherence to the relevant incentives policy.
Ensuring the governance, maintenance and administration of the Direct, Comparison and Retail incentive models is a key component of this role and this includes administration and maintenance of the Incentive Model calculators which reside in SQL. You will provide insight into incentive results to ensure mitigation and remedial plans can be created to minimise revenue loss, through regular reporting on trending across all groups.
What will you be responsible for?
Incentives administration/governance/target setting/running of the models
Database administration (SQL) and maintenance of the incentive model
Partnering with internal department stakeholders to maximise lead sources and campaigns.
Ensuring activities are aligned to TAL’s customer-centric strategy and principles
Payroll and incentives processing and governance
Incentive performance analysis for performance with standardised monthly reporting
What are we looking for?
Reporting & Analytical skills
SQL proficiency – ability to create and alter tables, queries, views and stored procedures is essential
Strong relationship building skills
Excellent interpersonal & communication skills
Problem solving skills
Ability to work as part of a team
Understanding of financials and business performance affecting revenue bottom-line
Ability to operate autonomously with self-motivation
Computer literacy: Excel, PowerPoint, Word
Advanced Excel capabilities are essential
Performance evaluation and improvement
Experience in product, sales or marketing management is essential
Proven experience in target planning, performance management, budgeting and profit responsibility.
Experience in call centre operations
Experience in Financial Services is highly desirable
You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And, you value working together to find the best solutions for problems.
Important to us
Every Australian life is different. And we know the value of having different people from all walks of life with varied points of view.
Work is a big part of life, and we work hard to make it one of the best parts. We offer a workplace that’s inclusive and flexible, supporting our people with options that let them make the most of their careers. We don’t just say it; we do it.
Let’s see where we can go together.
Doing the right thing
Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.
About the Company
Company: TAL –
Company Location: Melbourne VIC