Quality Assurance Analyst Job at Westpac Group – in Adelaide Region SA
Support the development of a high performing and supportive team
How will I help?
You will perform quality checks in accordance with the Quality Assurance Framework which includes alerts for AML/CTF prior to submission to AUSTRAC. You will conduct internal peer reviews and analysis of secondary data such as audit/regulatory feedback/results, customer complaints and losses to determine if our quality checks are accurate, thorough and appropriate.
As an Analyst, you will provide support to the business through supporting system and process improvements, change requests, process / workbook / template reviews, feedback to peers. Also, you will analyse data, identify trends, perform root cause analysis, develop and implement appropriate action plans to meet customer and business goals.
You will work with other team members to upskill, develop and support other in the team through training and feedback to ensure a consistent and standard approach within the team. You will keep up to date on all relevant regulatory, policy and operational procedural changes.
What is in it for me?
In a word, lot! As well as job flexibility and the financial benefits for being part of the Westpac team (like special banking, wealth, and insurance offers) you will be paid well, and trained so your career can grow as you do. You will also be encouraged to take part in our fun community projects as a paid volunteer. Importantly you will play a significant role in the future of a business that has been around for 200 years.
What do I need?
You will have previous experience in data analysis, reporting and high level knowledge of banking processes end to end, as well as the individual functions throughout the process and understanding of overall business processes, support systems and tools.
You must have the ability to maintain and manage relationships with internal and external customers e.g. Team Members, Managers, Leaders and external parties and knowledge and application.
What is it like to work there?
We aim to provide one big, supportive team of people who love helping others succeed. As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
How do I Apply?
Start here. Just click on the APPLY button.
As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, people with a disability and Indigenous Australians to apply.
The health and wellbeing of our employees is our top priority. We have developed clear standards to ensure our people are confident, safe and healthy whether they are working from a Westpac Group site or working from home. These are based on expert medical advice. The health and wellbeing of our employees is our top priority. We have developed clear standards to ensure our people are confident, safe and healthy whether they are working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines.
About the Company
Company: Westpac Group –
Company Location: Adelaide Region SA