Regional Leader Job at Morgan Stanley – 3.9 in Sandy, UT

Job Number: 3193773

POSTING DATE: Nov 24, 2021

PRIMARY LOCATION: Americas-United States of America-Utah-Sandy

JOB: Wealth Management


JOB LEVEL: Vice President


Morgan Stanley (“MS”) is a global financial services firm that conducts its business through three principal business segments—Institutional Securities, Wealth Management, and Asset Management. Wealth Management provides comprehensive financial advice and services to its clients including brokerage, investment advisory, financial and wealth planning, credit & lending, deposits & cash management, annuities, insurance, retirement and trust services.

E*TRADE Participant Services is a division of Morgan Stanley Virtual Client Solutions, which includes the platforms through which stock plan participants and the Firm’s mass affluent clients access the Firm’s Wealth Management products, services, and advice. Throughout Virtual Client Solutions our associates continually seek ways to improve while actively supporting participants and the development of new businesses, structures, and markets.

The E*TRADE Participant Services Regional Lead is accountable for the achievement of business objectives, metrics, and priorities for the East or West Region.

A Regional Lead of E*TRADE Participant Services leads the work of both Managers and Teams in the Participant Services Line of Business. This position is responsible for building, developing, and motivating managers & teams to achieve targeted service level & business development goals that are established to support the company and business objectives. Oversight and monitoring of direct reports to ensure teams are accomplishing the mission of deepening engagement with our Stock Plans Participants and that all company and regulatory policies are within compliance is essential. As a Regional Lead of Participant Services your primary focus is to build & develop your direct reports and teams to exceed business objectives while protecting the firm.

Along with playing a key leadership role, general responsibilities include the following:

Understanding of the planning and budgetary processes for the department

Management of a large team, while implementing sound HR practices and policies, as well as good judgment in personnel decisions

Coaching and developing department employees to improve performance and deliver the highest possible service standards to our clients.

Leading and supporting functional and region-wide initiatives

Establish and maintain positive, professional working relationships with team managers and senior management

Operational oversight: Audit/Compliance, Legal and Regulatory Preparedness

Project Management: Governance, Accountability, Financial Discipline

Qualifications – External

Education and/or Experience:
Bachelor’s degree required or equivalent education and experience.

At least 3 years of equity compensation plan experience or related industry experience

Licenses and Registrations

Series 7 and 66 licenses required along with Series 9/10 (or equivalent) or the ability to obtain within 90 days

Ability to become registered in all US states and jurisdictions



Knowledge of SEC, FINRA and firm Compliance Policies and Procedures

Call center metrics and operating formulas, coupled with a proven record of establishing and adhering to rigorous call center metrics and standards

Effective written and verbal communication skills

Strong analytical skills and attention to detail

Ability to organize and prioritize work, meet deadlines, and see a project through to completion

Ability to multi-task, prioritize and excel in a fast-paced deadline driven environment

About the Company

Company: Morgan Stanley – 3.9

Company Location:  Sandy, UT

Estimated Salary:

About Morgan Stanley - 3.9