Specialised Banking Manager / Account Manager Job at NAB – National Australia Bank – in Perth WA
Reports to: Shara Tatam
View Role purpose statement
Specialised Banking Manager (SBM), Trade & Working Capital (TWC) opportunity
Account management role
Be part of this progressive and agile culture
Provide working capital finance solutions
As a Specialised Banking Manager, Trade & Working Capital (TWC), you will provide working capital finance solutions to support a trading business’s cash flow requirements, allowing Business customer to meet their growth aspirations. Proactively research, identify, and source external to NAB and / or internal (existing NAB customer) new trading business opportunities. Create a presence and high level of TWC product understanding and awareness within the organisation and the business market place. Manage and ensure a customers payment risk, delivery risk, and sanctions obligations are compliant and managed appropriately.
Your key accountabilities will include:
Drive and deliver positive contribution to overall team engagement.
Monitor T&WC facilities to ensure the customer’s needs are met ongoing and where the commitment limit is considered to be inappropriate, liaise with the banker to review the limit in line with the customer’s cash flow requirements.
Effectively manages the correlation between limits and utilisation rates, therefore ensuring that the appropriate level of funding is available for the customer.
Ensure customer satisfaction is enhanced through relationship management (via planned visitation program), proactive calling and identifying opportunities to improve services and provide customer efficiencies.
Educating Business teams on working capital products and services.
Build brand presence across the Business Centres ensuring a collaborative team approach.
Minimise customer defections due to service issues or other matters within area of direct influence or control.
Approval of TWC product annual reviews and increases for existing clients.
Review and assess the content of the field examination reports on the portfolio customers and identify any risk-related issues within SLA’s. Action plans to be proactively developed and managed to address the risk-related issues, and advise Credit Manager of the issues, decisions and/or recommendations.
Active involvement in the recovery of outstanding TWC liabilities in conjunction with SBS/Relationship Managers, the Bank’s professional advisers and other appropriate stakeholders to ensure bad debts are minimised, and collect outs are optimised.
Proactively seek new business opportunities for TWC and NAB through conversations with clients and their advisers and review of information provided.
What we’re looking for in our future Specialised Banking Manager candidate:
We are ideally looking for an experienced Specialised Banking Manager or experienced Business Banking Manager or Agribusiness Banking Manager with working knowledge of Trade and Working Capital coupled with proven relationship management experience. Ideally you will have experience in building and maintaining relationships with Business customers. Your ability to engage and build relationships with stakeholders along with your ability to work with complexity whilst balancing conflicting priorities will ensure your success in this role. You will be someone with deep insight and experience in understanding the pain points and challenges that business owners face with the ability to translate business strategy into palatable execution to ensure successful delivery against target.
NAB, invested in you
From education and volunteer leave to learning benefits and banking discounts, we offer access to a wide range of employee benefits. For more information please visit here.
If you think this role is the right fit for you, we invite you to apply. Let’s have a serious but informal chat about who you are and what drives you. We’d love to share our vision for the future of banking.
To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.
About the Company
Company: NAB – National Australia Bank –
Company Location: Perth WA