Tech Business Analyst

As a member of the tech PO/BA team, you’ll play a crucial role in identifying, improving, and developing technology solutions that drive our strategic goals. This is a tremendous opportunity to learn about high-priority initiatives and collaborate with colleagues throughout the firm. Working at the intersection of business and technology, you’ll sharpen your understanding of business processes and data analysis, while continuing to develop your leadership, management, and communication skills. No matter where your career ultimately takes you, you’ll make a meaningful impact and lasting connections with outstanding colleagues and mentors. You will be expected to understand and manage business requirements end-to-end, work closely with product owners and application developers to develop and enhance the Network Management technology platform, perform data analysis, and help with validating the solutions. Development will take place in a continuous integration environment leveraging tools and processes to ultimately increase the control, quality, and business value of the development team products.

This role requires a wide variety of strengths and capabilities, including:

Ability to liaison between lines of business and the development team, while working with a wide range of stakeholders and collaborating with your team

Strong analytical / critical thinking and problem-solving skills; able to develop and clearly present drawn conclusions & potential solutions

Experience working in a data-centric environment; exposure to data modelling and data analysis will be a big plus but not mandatory

Ability to communicate effectively at many levels of the organization including synthesizing key messages for senior management

Knowledge of software development life cycle and collaboration tools, such as JIRA, Confluence

Ability to multi-task, work under tight deadlines, and quickly adjust to changing priorities

Aptitude to think outside the box and balance strategic objectives with the need to make interim tactical choices to sustain progress

Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

Ability to create SQL based queries from underlying data and support various reporting requirements

Ability to contribute towards any API development for new data or process requirements

Responsibilities:
Drive software development projects end-to-end, in an agile environment, interfacing closely with the business and technical stakeholders.

Facilitate communication between all stakeholders to ensure that work is prioritized appropriately to meet business objectives, and managing competing priorities

Analyze business needs and provide technical requirements to development teams

Data analysis, modelling and management

SQL based query creation and analysis

Manage all team requirements, escalating where there are gaps and delivering tactical and strategic remediation plans

Deliver process improvement through constant review both internally and with partner departments

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.