Underwriting Account Associate II Job at Zurich North America – 3.7 in United States
Client Internally Focused – The job’s core deliverables rely on delivering service to internal clients, usually at the line manager or employee level. May involve sharing subject matter expertise to others in the organization or supporting others in their efforts to deliver on our promise.
Bachelors Degree in Engineering or Finance or Mathematics/Statistics or Insurance or International Studies or Geology and No prior experience required in the Administrative or Customer Service or Data Entry or Financial Services or Risk Management area
High School Diploma or Equivalent and 3 or more years of experience in the Administrative or Customer Service or Data Entry or Financial Services or Risk Management area
Some travel may be required
Experience with data collection and analysis
Underwriting/underwriting operations, claims, risk management or premium audit experience
Experience with data collection and analysis
Excellent customer service orientation and communication skills
In-depth knowledge of processing, rating and policy issuance systems
With advanced knowledge of underwriting processes, is fully conversant and works on multiple lines of business with variances requiring customized analysis using multiple tools and references.
Collaborates with underwriters in the areas of procedures, policy endorsements and policy content.
Computes premiums for policies, selects appropriate declarations, coverage forms, national/local forms, and optional endorsements to complete a policy.
Anticipates the needs of the Underwriter and the customer.
Actively participates in developing and executing account servicing solutions (e.g. subsequent transactions including endorsements, cancellations, reinstatement’s & adjustments, billing & collections, contract services and Claims & Risk Engineering) as needed to support unique customer needs.
Proactively partners with assigned Underwriters and participates in broker/customer interactions as appropriate.
Underwriting authority is not granted
Responsible for the new business, renewals and endorsements process for highly complex business.
Reviews, appraises and recommends submissions for acceptance or declination within established appetite.
Evaluates and summarizes exposures and controls both at the account level and at the Line Of Business level.
Evaluates loss potential due to catastrophe, severity, and/or frequency.
Assesses financial condition and summarizes financials
Applies rating knowledge to provide direction to Rating Services
Utilizes accumulated account analysis to provide Underwriting with data required for pricing decisions (e.g., debits/credits, risk characteristics).
Participates and/or supports Underwriting with broker/customer interactions and on-site calls with a planned and well-prepared purpose as appropriate.
Actively participates in developing and executing account servicing solutions (e.g. subsequent transactions including endorsements, cancellations, reinstatement’s & adjustments, billing & collections, contract services and Claims & Risk Engineering).
May assist in developing new team members and may provide support and coaching to peers, based on quality results.
Provides coaching and problem solving for complex transactions / issues while educating peers on the context behind the solution.
May support special projects as a subject matter expert.
Able to independently interact with brokers and customers in certain instances.
Able to provide training in certain instances to team members on systems, processes, and products.
Business Travel, as required
Maintain a Valid Driver’s License, as required
Mandatory Overtime, as required
Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve. Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world. Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Primary Location United States
Travel Yes, 5 % of the Time
Relocation Available No
Job Posting 09/15/20
About the Company
Company: Zurich North America – 3.7
Company Location: United States