Overview

Universal Banker Job at BANKSOUTH – 3.8 in Savannah, GA

Universal Banker – Savannah, GA

BankSouth is in need of a Universal Banker at both of our Savannah branches: Bryan Street and Stephenson Ave. The Universal Banker position may be called on to perform the duties of the teller function and/or personal banker function (as outlined below) depending on the need at the specific branch to which they are assigned. Employees within the Universal Banker job class may provide back up assistance in the areas of Teller and Personal Banker as needed in other branches; may be requested to perform monthly audits, including cash audits, procedural reviews and will assist the retail banking team with special projects.

Teller Functions:

Cash Management:

1. Balance cash drawer daily to assure accuracy in transactions and notify supervisor regarding any outages
2. Maintain drawer balance limits and sales of excess cash to the vault as needed
3. Complete daily balancing and servicing of ATM’s, coin counter, etc. as assigned
4. Issue/maintain logs on all official checks, money orders, gift cards, travelers checks; process redemption of savings bonds according to written procedures
5. Adhere to all basic opening/closing procedures and dual control requirements
6. Apply proper maintenance to “bait” money

Transaction Management:

1. Inspect and verify customer identity through thorough examination and referencing of all documents and identification; verify all endorsements
2. Receive loan payments and savings deposits from customers, address inquiries on accounts, record amounts and dates of payments and other significant information, check customer calculations, validate checks and/or count cash payments
3. Accurately count and authenticate all coin/currency received
4. Accurately and correctly prepare all teller tickets, receipts for night deposits, mail deposits and other documents
5. Properly sort proof work and/or onsite capture items
6. Properly apply placement of deposit holds as needed
7. Complete documentation for suspicious activity reports (SARS) for research and follow up
8. Complete required documentation for currency transaction reports (CTR) reporting

Grow Core Deposits and Expand Customer Relationships:

1. Make outbound calls to new and existing customers as well as prospects from referrals
2. Assist Relationship Managers and Business Development as needed to grow relationships, including attendance at off-site appointments and after-hours events as needed
3. Determine appropriate follow up schedule with customers according to needs identified
4. Refer products and services beyond the normal scope of duties to other business lines
5. Attend and contribute to sales and departmental meetings
6. Coordinate and execute regular sales meetings with retail lobby staff to insure quality customer experiences and achievement of individual and branch sales and service goals and expectations
7. Participate in ongoing sales, product, service, operational and regulatory training

Routine Follow-Up and In-Person Customer Service:

1. Make outbound calls to new and existing customers as well as prospects from referrals
2. Assist Relationship Managers and Business Development as needed to grow relationships, including attendance at off-site appointments and after-hours events as needed
3. Determine appropriate follow up schedule with customers according to needs identified
4. Refer products and services beyond the normal scope of duties to other business lines
5. Attend and contribute to sales and departmental meetings
6. Coordinate and execute regular sales meetings with retail lobby staff to insure quality customer experiences and achievement of individual and branch sales and service goals and expectations
7. Participate in ongoing sales, product, service, operational and regulatory training

Performs other duties as assigned.

Qualifications

High School Diploma or Equivalent Required. Prior experience as a universal banker, personal banker and/or teller is highly preferred, but not required. Excellent customer service skills, ability to communicate clearly and professionally and work as part of a team is required. Cash handling experience is highly preferred. Should have the ability to follow prescribed procedures and execute job duties as requested.

BankSouth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Relocation assistance
  • Retirement plan
  • Vision insurance

Schedule:

COVID-19 considerations:
To keep our bankers as safe as possible, we’ve installed clear plastic barriers, and provided face masks and hand sanitizer.

Work Location:

Work Remotely:

About the Company

Company: BANKSOUTH – 3.8

Company Location:  Savannah, GA

Estimated Salary:

About BANKSOUTH - 3.8